All Systems Operational

About This Site

Welcome to the GBDX status page. We continuously monitor the status of the GBDX Platform and Services. If you are experiencing problems with any GBDX Service and do not see a notice posted, please contact us at gbdx-support@maxar.com

Authentication API ? Operational
90 days ago
99.97 % uptime
Today
Catalog V2 API ? Operational
90 days ago
99.99 % uptime
Today
GBDX University ? Operational
90 days ago
100.0 % uptime
Today
Insight Vector Operational
90 days ago
100.0 % uptime
Today
Notebooks ? Operational
90 days ago
100.0 % uptime
Today
Ordering API ? Operational
90 days ago
100.0 % uptime
Today
RDA API ? Operational
90 days ago
99.49 % uptime
Today
S3 Storage API ? Operational
90 days ago
100.0 % uptime
Today
Workflow API Operational
90 days ago
100.0 % uptime
Today
Third Party Components Operational
90 days ago
100.0 % uptime
Today
Auth0 Authentication API Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
90 days ago
100.0 % uptime
Today
ReadMe.io ReadMe.io Hubs Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
A new version of GBDXtools is now available. If you use GBDXtools, please update to the latest version, v 0.17.0, before April 27, 2020. Older versions will not be supported after this date, and important functionality in previous versions will stop working.

Additionally, the RDA Graph API has been deprecated and will be retired on April 27, 2020. The new GBDXtools version now uses the RDA Template API for imagery access.

Release Notes: https://gbdxdocs.digitalglobe.com/docs/gbdxtools-v0170-release-notes
GBDXtools Installation and Quickstart: https://gbdxtools.readthedocs.io/en/latest/user_guide.html

Need help? Contact gbdx-support@maxar.com
Posted on Feb 27, 22:14 UTC
Past Incidents
Jul 13, 2020

No incidents reported today.

Jul 12, 2020

No incidents reported.

Jul 11, 2020

No incidents reported.

Jul 10, 2020
Resolved - The underlying issue has been resolved. Systems are operational.
Jul 10, 11:35 UTC
Investigating - We're experiencing an elevated level of API error rates and response times for Catalog Service API.
Jul 10, 11:25 UTC
Resolved - This incident has been resolved.
Jul 10, 11:27 UTC
Investigating - We're experiencing an elevated level of API error rates and response times for Vector Services API.
Jul 10, 11:18 UTC
Jul 9, 2020

No incidents reported.

Jul 8, 2020
Resolved - The underlying issue has been resolved. Systems are operational.
Jul 8, 21:36 UTC
Investigating - We're experiencing an elevated level of RDA API errors.
Jul 8, 21:31 UTC
Jul 7, 2020
Resolved - The underlying issue has been resolved. Systems are operational.
Jul 7, 21:43 UTC
Investigating - We're experiencing an elevated level of RDA API errors.
Jul 7, 21:33 UTC
Jul 6, 2020
Resolved - The underlying issue has been resolved. Systems are operational.
Jul 6, 18:53 UTC
Investigating - We're experiencing an elevated level of RDA API errors.
Jul 6, 18:38 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Jul 6, 18:27 UTC
Investigating - We're experiencing an elevated level of RDA API errors.
Jul 6, 18:23 UTC
Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020
Resolved - The underlying issue has been resolved. Systems are operational.
Jul 2, 18:16 UTC
Investigating - We're experiencing an elevated level of RDA API errors.
Jul 2, 17:57 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Jul 2, 17:56 UTC
Investigating - We're experiencing an elevated level of RDA API errors.
Jul 2, 17:53 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Jul 2, 03:08 UTC
Investigating - We're experiencing an elevated level of RDA API errors.
Jul 2, 03:03 UTC
Jul 1, 2020
Resolved - The underlying issue has been resolved. Systems are operational.
Jul 1, 23:36 UTC
Investigating - We're experiencing an elevated level of RDA API errors.
Jul 1, 23:34 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Jul 1, 16:28 UTC
Investigating - We're experiencing an elevated level of RDA API errors.
Jul 1, 16:19 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Jul 1, 16:03 UTC
Investigating - We're experiencing an elevated level of RDA API errors.
Jul 1, 15:58 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Jul 1, 15:48 UTC
Investigating - We're experiencing an elevated level of RDA API errors.
Jul 1, 15:44 UTC
Jun 30, 2020

No incidents reported.

Jun 29, 2020
Resolved - The underlying issue has been resolved. Systems are operational.
Jun 29, 06:29 UTC
Investigating - We're experiencing an elevated level of RDA API errors.
Jun 29, 06:26 UTC