All Systems Operational

About This Site

Welcome to DigitalGlobe's home for GBDX Platform Services. We continuously monitor the status of the GBDX Platform and Services. If you are experiencing problems with any GBDX Service and do not see a notice posted, please contact us at gbdx-support@digitalglobe.com

Authentication API   ? Operational
Answer Factory   ? Operational
Catalog V2 API   ? Operational
GBDX University   ? Operational
Insight Vector   Operational
Ordering API   ? Operational
S3 Browser   ? Operational
S3 Storage API   ? Operational
Web Portal   ? Operational
Web Portal - Account Management   Operational
Workflow API   Operational
Auth0 Authentication API   Operational
AWS ec2-us-east-1   Operational
Heroku   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Here at GBDX, we're always working to make things better. We're updating our web application, https://gbdx.geobigdata.io, to create a simpler and more flexible GBDX user experience.

In October, we'll introduce a new, streamlined web application experience, focusing on actions best achieved through a graphical user interface. The GBDX web application will be optimized for discovering and ordering imagery. Task execution will be removed from the web application, but will still be available through all other means: direct API access, AnswerFactory, and our python-based tools suite "gbdxtools". These tools offer more flexibility for running tasks in ways that meet all business needs.

We'll remind you this change is coming when we get closer to the date. In the meantime, if you have any questions, please contact us at gbdx-support@digitalglobe.com

Sincerely,
The GBDX Team
Posted on Sep 11, 17:44 UTC
Past Incidents
Oct 21, 2017

No incidents reported today.

Oct 20, 2017

No incidents reported.

Oct 19, 2017
Completed - The scheduled maintenance has been completed.
Oct 19, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 14:00 UTC
Scheduled - We will be doing maintenance on AnswerFactory, Vector Services, and/or related applications, starting at approximately 10 AM EDT. Although no service interruption is intended, once the maintenance is complete, users will be required to log back into AnswerFactory.
Oct 17, 15:32 UTC
Oct 18, 2017
Resolved - The underlying issue has been resolved. Systems are operational.
Oct 18, 21:54 UTC
Investigating - We're experiencing an elevated level of Authorization API errors.
Oct 18, 21:39 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Oct 18, 14:22 UTC
Investigating - We're experiencing an elevated level of Authorization API errors.
Oct 18, 14:20 UTC
Oct 17, 2017

No incidents reported.

Oct 16, 2017

No incidents reported.

Oct 15, 2017

No incidents reported.

Oct 14, 2017

No incidents reported.

Oct 13, 2017

No incidents reported.

Oct 12, 2017

No incidents reported.

Oct 11, 2017

No incidents reported.

Oct 10, 2017

No incidents reported.

Oct 9, 2017

No incidents reported.

Oct 8, 2017

No incidents reported.

Oct 7, 2017

No incidents reported.