In progress - The StageDataToS3 task will be retired on June 18, 2018. Please read the Deprecation Notice for more details. https://gbdxdocs.digitalglobe.com/docs/stagetos3-task-deprecation
May 22, 16:08 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 18:21 UTC
Scheduled - Correction: The name of the task was originally listed as "stageToS3". The correct name is "stageDataToS3
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 18:00 UTC
Scheduled - The "StageToS3" task has been deprecated and is scheduled for retirement.

Deprecation Date: 04/19/2018
Retirement Date (end-of-life): 06/18/2018

See the Deprecation Notice here https://gbdxdocs.digitalglobe.com/v1/docs/stagetos3-task-deprecation
See "How to Save Task Outputs" to the GBDX customer S3 bucket or a personal S3 bucket here https://gbdxdocs.digitalglobe.com/docs/how-to-save-task-outputs

For a list of all recently deprecated GBDX components, see https://gbdxdocs.digitalglobe.com/v1/docs/deprecation-schedule
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 17:00 UTC
Scheduled - The following IDAHO get chip services are now deprecated, and will be retired on July 11, 2018.

- GET a BBox Chip (https://gbdxdocs.digitalglobe.com/docs/get-a-bbox-chip)
- GET a Centroid Chip (https://gbdxdocs.digitalglobe.com/docs/get-centroid-chip)

These services will no longer be available on GBDX at the end-of-life date of July 11, 2018. We recommend that GBDX users who need to access imagery chips utilize our new Raster Data Access (RDA) framework as described in the “Getting an RDA Chip using gbdxtools” documentation here:
https://gbdxdocs.digitalglobe.com/docs/raster-data-access-course#section-quickstart-tutorial-for-getting-an-rda-chip-using-gbdxtools

Release Notes for the RDA announcement are here: https://gbdxdocs.digitalglobe.com/v1/page/release-notes#section-april-12-2018
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 15:35 UTC
Update - Reminder: Please log into your GBDX account at https://dashboard.geobigdata.io if you haven't done so in the past 60 days. Accounts that have been inactive for 60 days will be deactivated tomorrow.
Scheduled - We recently upgraded our authentication system to make it more secure and reliable. For security reasons, on May 22, 2018, all accounts that have been inactive for 60 days will be deactivated.

To keep your GBDX account active, simply log in with your account credentials at:

https://dashboard.geobigdata.io

If prompted, you'll need to accept the Terms of Use.

Please contact us at gbdx-support@digitalglobe.com if you have any questions.

About This Site

Welcome to DigitalGlobe's home for GBDX Platform Services. We continuously monitor the status of the GBDX Platform and Services. If you are experiencing problems with any GBDX Service and do not see a notice posted, please contact us at gbdx-support@digitalglobe.com

Authentication API   ? Operational
90 days ago
99.89 % uptime
Today
Answer Factory   ? Operational
90 days ago
99.97 % uptime
Today
Catalog V2 API   ? Operational
90 days ago
99.99 % uptime
Today
GBDX University   ? Operational
90 days ago
99.97 % uptime
Today
Insight Vector   Operational
90 days ago
100.0 % uptime
Today
Ordering API   ? Operational
90 days ago
100.0 % uptime
Today
S3 Browser   ? Operational
90 days ago
100.0 % uptime
Today
S3 Storage API   ? Operational
90 days ago
100.0 % uptime
Today
Thumbnails   ? Operational
90 days ago
100.0 % uptime
Today
Web Portal   ? Operational
Web Portal - Account Management   Operational
Workflow API   Operational
90 days ago
99.97 % uptime
Today
Auth0 Authentication API   Operational
AWS ec2-us-east-1   Operational
Heroku   ? Operational
ReadMe.io ReadMe.io Hubs   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The GBDX Web Application (https://gbdx.geobigdata.io) has been deprecated and is scheduled for retirement.

Deprecation Date: 05/08/2018
Retirement Date (end-of-life): 07/09/2018

See the Deprecation Notice here https://gbdxdocs.digitalglobe.com/v1/docs/web-app-deprecation-notice.
The deprecation notice includes a list of tools and services offered by GBDX.

Note to current users: If you have AOI data stored in a project you need to save, please contact gbdx-support@digitalglobe.com and request to have the data sent to you.

For a list of all recently deprecated GBDX components, see https://gbdxdocs.digitalglobe.com/v1/docs/deprecation-schedule
Posted on May 8, 16:12 UTC
The GBDX Thumbnail Service has been deprecated and will be retired July 23, 2018. Please read the Deprecation Announcement for more information and migration instructions.
Posted on May 22, 16:52 UTC
Past Incidents
May 26, 2018

No incidents reported today.

May 25, 2018

No incidents reported.

May 24, 2018
Resolved - The underlying issue has been resolved. Systems are operational.
May 24, 17:27 UTC
Investigating - We're experiencing an elevated level of Authentication API errors.
May 24, 17:25 UTC
Completed - The scheduled maintenance has been completed.
May 24, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 14:00 UTC
Scheduled - We will be doing minor maintenance on Vector Services today, starting at approximately 10 AM EDT. No service interruption is intended.
May 24, 12:16 UTC
May 23, 2018
Completed - The scheduled maintenance has been completed.
May 23, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 14:00 UTC
Scheduled - We will be doing maintenance on AnswerFactory, Vector Services, and/or related applications, starting at approximately 10 AM EDT. Although no service interruption is intended, once the maintenance is complete, users will be required to log back into AnswerFactory.
May 22, 17:30 UTC
May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.