All Systems Operational

About This Site

Welcome to DigitalGlobe's home for GBDX Platform Services. We continuously monitor the status of the GBDX Platform and Services. If you are experiencing problems with any GBDX Service and do not see a notice posted, please contact us at gbdx-support@digitalglobe.com

Authentication API   ? Operational
90 days ago
99.88 % uptime
Today
Answer Factory   ? Operational
90 days ago
100.0 % uptime
Today
Catalog V2 API   ? Operational
90 days ago
99.99 % uptime
Today
GBDX University   ? Operational
90 days ago
100.0 % uptime
Today
Insight Vector   Operational
90 days ago
100.0 % uptime
Today
IDAHO TMS API   ? Operational
90 days ago
99.99 % uptime
Today
Notebooks   ? Operational
90 days ago
98.56 % uptime
Today
Ordering API   ? Operational
90 days ago
100.0 % uptime
Today
RDA API   ? Operational
90 days ago
99.93 % uptime
Today
S3 Browser   ? Operational
90 days ago
100.0 % uptime
Today
S3 Storage API   ? Operational
90 days ago
100.0 % uptime
Today
Workflow API   Operational
90 days ago
99.99 % uptime
Today
Third Party Components Operational
90 days ago
100.0 % uptime
Today
Auth0 Authentication API   Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1   Operational
90 days ago
100.0 % uptime
Today
ReadMe.io ReadMe.io Hubs   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - 2nd notice: The following tasks will be retired from the GBDX Platform on Monday, February 11, 2019. This means you will no longer be able to access or run these tasks.

-Automated Land Cover Classification (task name = lulc)
- Built-up Extent (protogenV2PANTEX10)

If you have any questions or concerns, please email gbdx-support@digitalglobe as soon as possible.
Jan 15, 18:21 UTC
Scheduled - The following tasks will be retired from the GBDX Platform on Monday, February 11, 2019. This means you will no longer be able to access or run these tasks.

-Automated Land Cover Classification (task name = lulc)
- Built-up Extent (protogenV2PANTEX10)

If you have any questions or concerns, please email gbdx-support@digitalglobe as soon as possible.
Dec 13, 20:36 UTC
Past Incidents
Jan 18, 2019
Resolved - The underlying issue has been resolved. Systems are operational.
Jan 18, 01:05 UTC
Investigating - We're experiencing an elevated level of Authentication API errors.
Jan 18, 01:02 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Jan 18, 00:40 UTC
Investigating - We're experiencing an elevated level of Authentication API errors.
Jan 18, 00:37 UTC
Jan 17, 2019
Resolved - The underlying issue has been resolved. Systems are operational.
Jan 17, 18:10 UTC
Investigating - We're experiencing an elevated level of errors in the Notebooks Service.
Jan 17, 17:45 UTC
Completed - The scheduled maintenance has been completed.
Jan 17, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 15:01 UTC
Scheduled - We will be doing maintenance on AnswerFactory, Vector Services, and/or related applications. Although no service interruption is intended, once the maintenance is complete, users will be required to log back into AnswerFactory.
Jan 17, 14:33 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Jan 17, 09:15 UTC
Investigating - We're experiencing an elevated level of errors in the Notebooks Service.
Jan 17, 09:05 UTC
Jan 16, 2019
Resolved - The underlying issue has been resolved. Systems are operational.
Jan 16, 21:55 UTC
Investigating - We're experiencing an elevated level of errors in the Notebooks Service.
Jan 16, 21:40 UTC
Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019
Resolved - The underlying issue has been resolved. Systems are operational.
Jan 13, 18:35 UTC
Investigating - We're experiencing Authentication API errors for NEW users only
Jan 13, 18:31 UTC
Jan 12, 2019

No incidents reported.

Jan 11, 2019
Resolved - IKONOS data access has been restored for GBDX and GBDX Notebooks users..
Jan 11, 14:16 UTC
Investigating - We're experiencing an issue that prevents GBDX and GBDX Notebooks users from accessing IKONOS data. Some Notebooks tutorials will not work during this time. We'll post an update as soon as this is resolved
Jan 3, 17:31 UTC
Jan 10, 2019

No incidents reported.

Jan 9, 2019
Completed - The scheduled maintenance has been completed.
Jan 9, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 15:00 UTC
Scheduled - We will be doing maintenance on AnswerFactory, Vector Services, and/or related applications. Although no service interruption is intended, once the maintenance is complete, users will be required to log back into AnswerFactory.
Jan 8, 18:49 UTC
Jan 8, 2019
Completed - The scheduled maintenance has been completed.
Jan 8, 18:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 16:50 UTC
Update - FINAL REMINDER: On Tuesday, January 8, 2019, all AnswerFactory Workflow data that is older than one year​ will be purged. From that point on, data will automatically age off when it passes the one year mark. Follow the instructions in this document if you need to store data to a personal location. https://gbdxdocs.digitalglobe.com/v1/docs/saving-answerfactory-workflow-results
Jan 4, 17:32 UTC
Update - The AnswerFactory Workflow data purge is scheduled for January 8, 2019. Follow the instruction in this document if you need to store data to a personal location. https://gbdxdocs.digitalglobe.com/v1/docs/saving-answerfactory-workflow-results
Dec 27, 16:05 UTC
Scheduled - On Tuesday, January 8, 2019, all AnswerFactory Workflow data that is older than one year​ will be purged. From that point on, data will automatically age off when it passes the one year mark.

To retain AnswerFactory Workflow data for longer than one year, you will need to download and store the data in a personal location. Instructions for downloading and saving AnswerFactory Workflow data are available here:
https://gbdxdocs.digitalglobe.com/v1/docs/saving-answerfactory-workflow-results
Oct 31, 16:53 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Jan 8, 15:01 UTC
Investigating - We're experiencing an elevated level of errors in the Notebooks Service.
Jan 8, 13:56 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Jan 8, 07:08 UTC
Investigating - We're experiencing Authentication API errors for NEW users only
Jan 8, 07:07 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Jan 8, 06:55 UTC
Investigating - We're experiencing Authentication API errors for NEW users only
Jan 8, 06:22 UTC
Jan 7, 2019

No incidents reported.

Jan 6, 2019
Resolved - The underlying issue has been resolved. Systems are operational.
Jan 6, 02:12 UTC
Investigating - We're experiencing Authentication API errors for NEW users only
Jan 6, 02:10 UTC
Jan 5, 2019
Resolved - The underlying issue has been resolved. Systems are operational.
Jan 5, 02:31 UTC
Investigating - We're experiencing an elevated level of API errors.
Jan 5, 02:06 UTC
Jan 4, 2019

No incidents reported.