Processing Delays in Ordering Imagery
Investigating - We are currently investigating this issue.
Aug 7, 21:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 3, 16:43 UTC
Identified - Our ordering processing infrastructure is running behind which is causing delays in the delivery of products.
Aug 2, 16:33 UTC

About This Site

Welcome to DigitalGlobe's home for GBDX Platform Services. We continuously monitor the status of the GBDX Platform and Services. If you are experiencing problems with any GBDX Service and do not see a notice posted, please contact us at gbdx-support@digitalglobe.com

Authentication API ? Operational
Answer Factory ? Operational
Catalog V2 API ? Operational
GBDX University ? Operational
Insight Vector Operational
Ordering API ? Operational
S3 Browser ? Operational
S3 Storage API ? Operational
Web Portal ? Operational
Web Portal - Account Management Operational
Workflow API Operational
Auth0 Authentication API Operational
AWS ec2-us-east-1 Operational
Heroku ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 20, 2017

No incidents reported today.

Aug 19, 2017

No incidents reported.

Aug 18, 2017

No incidents reported.

Aug 17, 2017

No incidents reported.

Aug 16, 2017
GBDX Apps Production
Completed - The scheduled maintenance has been completed.
Aug 16, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 14:01 UTC
Scheduled - On 08/16 at 10:00 am EST, we will be doing maintenance on AnswerFactory, Vector Services, and related applications for various stability and functionality updates. During this maintenance window, potentially lasting upwards of 4 hours, you may experience slowness or temporary service interruptions while using AnswerFactory, Vector Services, or any related applications.
Aug 11, 14:50 UTC
Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017
New process: Completed workflows that are more than 4 months old will be removed from the system
Completed - The scheduled maintenance has been completed.
Aug 11, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 01:46 UTC
Scheduled - When: This process will be implemented on or shortly after Thursday, August 10
​Impact: Once a completed workflow is aged out of the system, it can no longer be accessed using the workflow status endpoint.

If you have any questions or concerns, please contact gbdx-support@digitalglobe.com​ as soon as possible.
Jul 26, 17:13 UTC
Aug 9, 2017

No incidents reported.

Aug 8, 2017

No incidents reported.

Aug 6, 2017

No incidents reported.

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