All Systems Operational

About This Site

Welcome to DigitalGlobe's home for GBDX Platform Services. We continuously monitor the status of the GBDX Platform and Services. If you are experiencing problems with any GBDX Service and do not see a notice posted, please contact us at gbdx-support@digitalglobe.com

Uptime over the past 90 days. View historical uptime.
Authentication API   ? Operational
90 days ago
99.92 % uptime
Today
Answer Factory   ? Operational
90 days ago
100.0 % uptime
Today
Catalog V2 API   ? Operational
90 days ago
99.64 % uptime
Today
GBDX University   ? Operational
90 days ago
100.0 % uptime
Today
Insight Vector   Operational
90 days ago
100.0 % uptime
Today
IDAHO TMS API   ? Operational
90 days ago
99.99 % uptime
Today
Ordering API   ? Operational
90 days ago
100.0 % uptime
Today
RDA API   ? Operational
90 days ago
99.99 % uptime
Today
S3 Browser   ? Operational
90 days ago
100.0 % uptime
Today
S3 Storage API   ? Operational
90 days ago
100.0 % uptime
Today
Workflow API   Operational
90 days ago
99.99 % uptime
Today
Third Party Components Operational
90 days ago
99.97 % uptime
Today
Auth0 Authentication API   Operational
90 days ago
99.92 % uptime
Today
AWS ec2-us-east-1   Operational
90 days ago
100.0 % uptime
Today
ReadMe.io ReadMe.io Hubs   Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
GBDX Apps Maintenance Sep 26, 14:00-17:30 UTC
Tomorrow September 26th, we will be doing maintenance on AnswerFactory, Vector Services, and/or related applications. Although no service interruption is intended, once the maintenance is complete, users will be required to log back into AnswerFactory.
Posted on Sep 25, 16:04 UTC
Deprecation Notice: The AnswerFactory TMS Service will be retired on October 22, 2018 Oct 22, 17:57-21:57 UTC
The AnswerFactory TMS Service has been deprecated and will be retired on Monday, October 22, 2018​. If you are using this service, you should migrate to the IDAHO TMS Service​.

The IDAHO TMS Service documentation can be found here:
https://gbdxdocs.digitalglobe.com/v1/docs/idaho-course#section-tms-service

Need assistance? Contact gbdx-support@digitalglobe.com
Posted on Aug 21, 18:07 UTC
Past Incidents
Sep 26, 2018
Elevated Authentication API Errors
Resolved - The underlying issue has been resolved. Systems are operational.
Sep 26, 02:51 UTC
Investigating - We're experiencing an elevated level of Authentication API errors.
Sep 26, 02:50 UTC
Elevated Authentication API Errors
Resolved - The underlying issue has been resolved. Systems are operational.
Sep 26, 02:47 UTC
Investigating - We're experiencing an elevated level of Authentication API errors.
Sep 26, 02:40 UTC
Elevated Authentication API Errors
Resolved - The underlying issue has been resolved. Systems are operational.
Sep 26, 00:19 UTC
Investigating - We're experiencing an elevated level of Authentication API errors.
Sep 26, 00:10 UTC
Elevated Authentication API Errors
Resolved - The underlying issue has been resolved. Systems are operational.
Sep 26, 00:05 UTC
Investigating - We're experiencing an elevated level of Authentication API errors.
Sep 25, 23:55 UTC
Sep 25, 2018
Elevated Authentication API Errors
Resolved - The underlying issue has been resolved. Systems are operational.
Sep 25, 23:50 UTC
Investigating - We're experiencing an elevated level of Authentication API errors.
Sep 25, 23:40 UTC
Elevated Authentication API Errors
Resolved - The underlying issue has been resolved. Systems are operational.
Sep 25, 23:37 UTC
Investigating - We're experiencing an elevated level of Authentication API errors.
Sep 25, 23:26 UTC
Elevated Authentication API Errors
Resolved - The underlying issue has been resolved. Systems are operational.
Sep 25, 23:23 UTC
Investigating - We're experiencing an elevated level of Authentication API errors.
Sep 25, 23:15 UTC
Elevated Authentication API Errors
Resolved - The underlying issue has been resolved. Systems are operational.
Sep 25, 20:55 UTC
Investigating - We're experiencing an elevated level of Authentication API errors.
Sep 25, 19:17 UTC
Elevated API Errors
Resolved - The underlying issue has been resolved. Systems are operational.
Sep 25, 16:55 UTC
Investigating - We're experiencing an elevated level of API errors.
Sep 25, 16:44 UTC
Sep 24, 2018
Elevated API Errors
Resolved - The underlying issue has been resolved. Systems are operational.
Sep 24, 14:37 UTC
Investigating - We're experiencing an elevated level of API errors.
Sep 24, 14:36 UTC
Elevated API Errors
Resolved - The underlying issue has been resolved. Systems are operational.
Sep 24, 14:18 UTC
Investigating - We're experiencing an elevated level of API errors.
Sep 24, 14:13 UTC
Sep 23, 2018

No incidents reported.

Sep 22, 2018

No incidents reported.

Sep 21, 2018

No incidents reported.

Sep 20, 2018
Elevated API Errors
Resolved - The underlying issue has been resolved. Systems are operational.
Sep 20, 14:47 UTC
Investigating - We're experiencing an elevated level of API errors.
Sep 20, 14:45 UTC
Elevated API Errors
Resolved - The underlying issue has been resolved. Systems are operational.
Sep 20, 14:40 UTC
Investigating - We're experiencing an elevated level of API errors.
Sep 20, 14:39 UTC
Sep 19, 2018
Elevated API Errors
Resolved - The underlying issue has been resolved. Systems are operational.
Sep 19, 21:00 UTC
Investigating - We're experiencing an elevated level of API errors.
Sep 19, 20:58 UTC
Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018
GBDX Core Maintenance - Workflows API
Completed - The scheduled maintenance has been completed.
Sep 14, 05:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 14, 04:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 03:00 UTC
Scheduled - GBDX Core Maintenance on Workflows API will be taking place to address enhancements and changes to backend Database infrastructure.

Users will experience a 2 hour Workflow API outage during the maintenance.
Sep 12, 15:46 UTC
Sep 13, 2018

No incidents reported.

Sep 12, 2018
GBDX Apps Maintenance
Completed - The scheduled maintenance has been completed.
Sep 12, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 14:00 UTC
Scheduled - We will be doing maintenance on AnswerFactory, Vector Services, and/or related applications, starting at approximately 10 AM EDT. Although no service interruption is intended, once the maintenance is complete, users will be required to log back into AnswerFactory.
Sep 12, 11:31 UTC
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