All Systems Operational

About This Site

Welcome to DigitalGlobe's home for GBDX Platform Services. We continuously monitor the status of the GBDX Platform and Services. If you are experiencing problems with any GBDX Service and do not see a notice posted, please contact us at gbdx-support@digitalglobe.com

Authentication API   ? Operational
Answer Factory   ? Operational
Catalog V2 API   ? Operational
GBDX University   ? Operational
Insight Vector   Operational
Ordering API   ? Operational
S3 Browser   ? Operational
S3 Storage API   ? Operational
Web Portal   ? Operational
Web Portal - Account Management   Operational
Workflow API   Operational
Auth0 Authentication API   Operational
AWS ec2-us-east-1   Operational
Heroku   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - Correction: Thie change to a required field will be released Thursday, January 11, 2018 (not January 12 as originally stated).
Nov 3, 17:52 UTC
Scheduled - * Thursday, Nov 9, 2017: taskOwnerEmail will be added to the task definition as an optional field.

* Thursday, Jan 12, 2018: taskOwnerEmail will be updated to be a required field.

Impact: Once this field is required, any new task or new version of a task must include a value for this field. Existing tasks will not be impacted. However, we recommend adding the field and value to your existing task. This can be done by a "put" request, and does not require the task to be re-registered.
taskOwnerEmail must be in a valid email format. Example: test@test.com

Example task definition:
```{
"inputPortDescriptors": [
{
"required": true,
"description": "A string input.",
"name": "inputstring",
"type": "string"
},
{
"name": "dependency_input",
"type": "string"
}
],
"outputPortDescriptors":[
{
"name": "dependency_output",
"type": "string"
}
],
"containerDescriptors": [
{
"type": "DOCKER",
"command": "",
"properties": {
"image": "tdgp/test-success",
"mounts": [
{
"local": "$task_data_dir",
"container": "/mnt/work",
"read_only": false
}
]
}
}
],
"description": "Runs a no-op task that writes successful output status.",
"name": "test-success",
"taskOwnerEmail": "TEST@TEST.com",
"version": "0.0.1",
"properties": null
}```
Nov 3, 17:42 UTC
Past Incidents
Dec 15, 2017

No incidents reported today.

Dec 14, 2017
Resolved - The underlying issue has been resolved. Systems are operational.
Dec 14, 12:55 UTC
Investigating - We're experiencing an elevated level of API error rates and response times for Catalog Service API.
Dec 14, 12:41 UTC
Dec 13, 2017
Completed - The scheduled maintenance has been completed.
Dec 13, 20:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 15:00 UTC
Scheduled - We will be doing maintenance on AnswerFactory, Vector Services, and/or related applications, starting at approximately 10 AM EDT. Although no service interruption is intended, once the maintenance is complete, users will be required to log back into AnswerFactory.
Dec 13, 14:42 UTC
Dec 12, 2017
Resolved - The underlying issue has been resolved. Systems are operational.
Dec 12, 19:38 UTC
Investigating - We're experiencing an elevated level of Ordering API errors and are currently looking into the issue.
Dec 12, 19:34 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Dec 12, 13:47 UTC
Investigating - We're experiencing an elevated level of Ordering API errors and are currently looking into the issue.
Dec 12, 13:37 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Dec 12, 09:53 UTC
Investigating - We're experiencing an elevated level of Ordering API errors and are currently looking into the issue.
Dec 12, 09:52 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Dec 12, 03:08 UTC
Investigating - We're experiencing an elevated level of Ordering API errors and are currently looking into the issue.
Dec 12, 03:07 UTC
Dec 11, 2017
Resolved - The underlying issue has been resolved. Systems are operational.
Dec 11, 21:48 UTC
Investigating - We're experiencing an elevated level of Ordering API errors and are currently looking into the issue.
Dec 11, 21:37 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Dec 11, 19:24 UTC
Investigating - We're experiencing an elevated level of Ordering API errors and are currently looking into the issue.
Dec 11, 19:15 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Dec 11, 16:44 UTC
Investigating - We're experiencing an elevated level of Ordering API errors and are currently looking into the issue.
Dec 11, 16:41 UTC
Dec 10, 2017

No incidents reported.

Dec 9, 2017

No incidents reported.

Dec 8, 2017

No incidents reported.

Dec 7, 2017
Resolved - The underlying issue has been resolved. Systems are operational.
Dec 7, 02:55 UTC
Investigating - We're experiencing an elevated level of API error rates and response times for Catalog Service API.
Dec 7, 02:54 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Dec 7, 02:10 UTC
Investigating - We're experiencing an elevated level of API error rates and response times for Catalog Service API.
Dec 7, 02:09 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Dec 7, 01:47 UTC
Investigating - We're experiencing an elevated level of API error rates and response times for Catalog Service API.
Dec 7, 01:46 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Dec 7, 01:40 UTC
Investigating - We're experiencing an elevated level of API error rates and response times for Catalog Service API.
Dec 7, 01:37 UTC
Dec 6, 2017
Completed - The scheduled maintenance has been completed.
Dec 6, 22:09 UTC
Scheduled - We will be doing maintenance on AnswerFactory, Vector Services, and/or related applications, starting at approximately 10 AM EDT. Although no service interruption is intended, once the maintenance is complete, users will be required to log back into AnswerFactory.

At the end of this service window, new security functionality will be running for Vector Services.
Dec 4, 15:08 UTC
Dec 5, 2017

No incidents reported.

Dec 4, 2017

No incidents reported.

Dec 3, 2017

No incidents reported.

Dec 2, 2017

No incidents reported.

Dec 1, 2017
Resolved - The underlying issue has been resolved. Systems are operational.
Dec 1, 13:05 UTC
Investigating - We're experiencing an elevated level of API error rates and response times for Catalog Service API.
Dec 1, 13:03 UTC