All Systems Operational

About This Site

Welcome to DigitalGlobe's home for GBDX Platform Services. We continuously monitor the status of the GBDX Platform and Services. If you are experiencing problems with any GBDX Service and do not see a notice posted, please contact us at gbdx-support@digitalglobe.com

Authentication API ? Operational
90 days ago
99.95 % uptime
Today
Answer Factory ? Operational
90 days ago
100.0 % uptime
Today
Catalog V2 API ? Operational
90 days ago
99.95 % uptime
Today
GBDX University ? Operational
90 days ago
100.0 % uptime
Today
Insight Vector Operational
90 days ago
100.0 % uptime
Today
IDAHO TMS API ? Operational
90 days ago
100.0 % uptime
Today
Notebooks ? Operational
90 days ago
98.39 % uptime
Today
Ordering API ? Operational
90 days ago
99.99 % uptime
Today
RDA API ? Operational
90 days ago
99.77 % uptime
Today
S3 Browser ? Operational
90 days ago
100.0 % uptime
Today
S3 Storage API ? Operational
90 days ago
100.0 % uptime
Today
Workflow API Operational
90 days ago
99.99 % uptime
Today
Third Party Components Operational
90 days ago
99.96 % uptime
Today
Auth0 Authentication API Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
90 days ago
100.0 % uptime
Today
ReadMe.io ReadMe.io Hubs Operational
90 days ago
99.88 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
nvidiag2 and p2 domain updates Feb 8, 20:00-20:01 UTC
GBDX Domain Updates:

*The nvidiag2 has been updated to the latest driver version
* nvidiap2 has been updated to CUDA 10.0

See https://gbdxdocs.digitalglobe.com/v1/docs/gbdx-compute-hours#section-gpu-specs for more information
Posted on Feb 8, 18:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 22, 17:25 UTC
Scheduled - The following API endpoints will be retired from the GBDX Platform on Monday, April 22, 2019. This means you will not be able to access or run calls against these API endpoints.

- VectorService ESRI API Endpoints
- VectorService Non-Index-Based API Query Endpoints

Our reports indicate these API endpoints are not in use, so there should be no customer impact. GBDXtools and GBDX Notebooks will not be affected.​

Index-Based API Endpoints​ will continue to be available. Write API Endpoints​ will also not change. If you have any questions or concerns, please email gbdx-support@digitalglobe as soon as possible.
Feb 22, 17:23 UTC
Past Incidents
Mar 19, 2019
Resolved - The underlying issue has been resolved. Systems are operational.
Mar 19, 07:54 UTC
Investigating - We're experiencing an elevated level of Ordering API errors and are currently looking into the issue.
Mar 19, 07:44 UTC
Mar 18, 2019
Resolved - GBDX University and the Maps API docs sites are back up.
Mar 18, 18:18 UTC
Identified - The GBDX documentation on GBDX University is currently unavailable. We are working to address the problem as quickly as possible.
Mar 18, 17:43 UTC
Resolved - This incident has been resolved.
Mar 18, 14:39 UTC
Investigating - We're experiencing an elevated level of API errors.
Mar 18, 02:32 UTC
Mar 17, 2019

No incidents reported.

Mar 16, 2019
Resolved - The GBDX catalog indexes are restored
Mar 16, 00:30 UTC
Identified - We're currently restoring data to the GBDX Catalog. During that time, catalog data may not be available.
Mar 15, 21:38 UTC
Mar 15, 2019
Resolved - The underlying issue has been resolved. Systems are operational.
Mar 15, 00:18 UTC
Investigating - We're experiencing an elevated level of Authentication API errors.
Mar 15, 00:16 UTC
Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019
Resolved - The underlying issue has been resolved. Systems are operational.
Mar 12, 22:05 UTC
Investigating - We're experiencing an elevated level of API errors.
Mar 12, 22:04 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Mar 12, 20:06 UTC
Investigating - We're experiencing an elevated level of Authentication API errors.
Mar 12, 20:02 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Mar 12, 19:58 UTC
Investigating - We're experiencing an elevated level of Authentication API errors.
Mar 12, 19:57 UTC
Mar 11, 2019
Resolved - The underlying issue has been resolved. Systems are operational.
Mar 11, 15:21 UTC
Investigating - We're experiencing an elevated level of errors in the Notebooks Service.
Mar 11, 15:16 UTC
Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

No incidents reported.

Mar 7, 2019
Resolved - The underlying issue has been resolved. Systems are operational.
Mar 7, 16:56 UTC
Investigating - We're experiencing an elevated level of errors in the Notebooks Service.
Mar 7, 15:11 UTC
Mar 6, 2019
Completed - The scheduled maintenance has been completed.
Mar 6, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 15:00 UTC
Scheduled - We will be doing maintenance on AnswerFactory, Vector Services, and/or related applications. Although no service interruption is intended, once the maintenance is complete, users will be required to log back into AnswerFactory.
Mar 5, 18:05 UTC
Mar 5, 2019
Resolved - The underlying issue has been resolved. Systems are operational.
Mar 5, 17:47 UTC
Investigating - We're experiencing an elevated level of API error rates and response times for Catalog Service API.
Mar 5, 17:39 UTC