All Systems Operational

About This Site

Welcome to the GBDX status page. We continuously monitor the status of the GBDX Platform and Services. If you are experiencing problems with any GBDX Service and do not see a notice posted, please contact us at gbdx-support@digitalglobe.com

Authentication API ? Operational
90 days ago
99.95 % uptime
Today
Answer Factory ? Operational
90 days ago
100.0 % uptime
Today
Catalog V2 API ? Operational
90 days ago
100.0 % uptime
Today
GBDX University ? Operational
90 days ago
99.99 % uptime
Today
Insight Vector Operational
90 days ago
100.0 % uptime
Today
IDAHO TMS API ? Operational
90 days ago
100.0 % uptime
Today
Notebooks ? Operational
90 days ago
99.99 % uptime
Today
Ordering API ? Operational
90 days ago
99.97 % uptime
Today
RDA API ? Operational
90 days ago
99.95 % uptime
Today
S3 Storage API ? Operational
90 days ago
100.0 % uptime
Today
Workflow API Operational
90 days ago
99.97 % uptime
Today
Third Party Components Operational
90 days ago
99.93 % uptime
Today
Auth0 Authentication API Operational
90 days ago
99.99 % uptime
Today
AWS ec2-us-east-1 Operational
90 days ago
100.0 % uptime
Today
ReadMe.io ReadMe.io Hubs Operational
90 days ago
99.81 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Update - *Product Deprecations*

The following GBDX components have been deprecated and will be retired from the GBDX platform on January 25, 2019:

AnswerFactory web application and APIs
There is no replacement for AnswerFactory services.

All “Heartbeat” endpoints for the GBDX REST API
If you are using the Heartbeat endpoints to determine if GBDX services are online, you can find this information on the GBDX status page at http://status.geobigdata.io .

*End of Support for Python 2 in GBDXtools*

As of January 1, 2020, we will no longer test GBDXtools releases against Python 2.

Questions? Contact gbdx-support@digitalglobe.com
Nov 26, 17:33 UTC
Scheduled - *Product Deprecations*

The following GBDX components have been deprecated and will be retired from the GBDX platform on January 25, 2019:

AnswerFactory web application and APIs
There is no replacement for AnswerFactory services.

All “Heartbeat” endpoints for the GBDX REST API
If you are using the Heartbeat endpoints to determine if GBDX services are online, you can find this information on the GBDX status page at http://status.geobigdata.io .

*End of Support for Python 2 in GBDXtools*

As of January 1, 2020, we will no longer test GBDXtools releases against Python 2.

Questions? Contact gbdx-support@digitalglobe.com
Nov 21, 18:02 UTC
Past Incidents
Dec 11, 2019

No incidents reported today.

Dec 10, 2019
Completed - The scheduled maintenance has been completed.
Dec 10, 16:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 14:00 UTC
Update - Reminder: The GBDX IDAHO services retirement will take place on December 9, 2019.
Nov 21, 17:51 UTC
Scheduled - The following IDAHO services have been deprecated and will be retired from the GBDX platform on December 9, 2019. There is no replacement for these services.

• IDAHO TMS Service
• IDAHO Explorer web application
• IDAHO WMS Service
• IDAHO Layers QGIS Plugin

If you have any questions, please contact gbdx-support@digitalglobe.com .
Oct 10, 15:29 UTC
Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019
Resolved - The underlying issue has been resolved. Systems are operational.
Dec 6, 07:32 UTC
Investigating - We're experiencing an elevated level of RDA API errors.
Dec 6, 07:28 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Dec 6, 07:07 UTC
Investigating - We're experiencing an elevated level of RDA API errors.
Dec 6, 06:37 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Dec 6, 06:02 UTC
Investigating - We're experiencing an elevated level of RDA API errors.
Dec 6, 05:52 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Dec 6, 05:41 UTC
Investigating - We're experiencing an elevated level of RDA API errors.
Dec 6, 05:37 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Dec 6, 04:52 UTC
Investigating - We're experiencing an elevated level of RDA API errors.
Dec 6, 04:47 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Dec 6, 04:31 UTC
Investigating - We're experiencing an elevated level of RDA API errors.
Dec 6, 04:27 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Dec 6, 03:51 UTC
Investigating - We're experiencing an elevated level of RDA API errors.
Dec 6, 03:46 UTC
Resolved - The underlying issue has been resolved. Systems are operational.
Dec 6, 03:26 UTC
Investigating - We're experiencing an elevated level of RDA API errors.
Dec 6, 03:22 UTC
Dec 5, 2019
Resolved - The underlying issue has been resolved. Systems are operational.
Dec 5, 00:17 UTC
Investigating - We're experiencing an elevated level of RDA API errors.
Dec 5, 00:13 UTC
Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019
Resolved - The underlying issue has been resolved. Systems are operational.
Nov 28, 07:12 UTC
Investigating - We're experiencing an elevated level of RDA API errors.
Nov 28, 07:07 UTC
Nov 27, 2019

No incidents reported.