All Systems Operational

About This Site

Welcome to the GBDX status page. We continuously monitor the status of the GBDX Platform and Services. If you are experiencing problems with any GBDX Service and do not see a notice posted, please contact us at gbdx-support@digitalglobe.com

Authentication API ? Operational
90 days ago
99.96 % uptime
Today
Answer Factory ? Operational
90 days ago
100.0 % uptime
Today
Catalog V2 API ? Operational
90 days ago
99.99 % uptime
Today
GBDX University ? Operational
90 days ago
100.0 % uptime
Today
Insight Vector Operational
90 days ago
100.0 % uptime
Today
IDAHO TMS API ? Operational
90 days ago
100.0 % uptime
Today
Notebooks ? Operational
90 days ago
99.86 % uptime
Today
Ordering API ? Operational
90 days ago
99.76 % uptime
Today
RDA API ? Operational
90 days ago
99.99 % uptime
Today
S3 Storage API ? Operational
90 days ago
99.96 % uptime
Today
Workflow API Operational
90 days ago
99.56 % uptime
Today
Third Party Components Operational
90 days ago
99.99 % uptime
Today
Auth0 Authentication API Operational
90 days ago
99.99 % uptime
Today
AWS ec2-us-east-1 Operational
90 days ago
100.0 % uptime
Today
ReadMe.io ReadMe.io Hubs Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
The following IDAHO services have been deprecated and will be retired from the GBDX platform on December 9, 2019. There is no replacement for these services.

• IDAHO TMS Service
• IDAHO Explorer web application
• IDAHO WMS Service
• IDAHO Layers QGIS Plugin

If you have any questions, please contact gbdx-support@digitalglobe.com .
Posted on Oct 10, 15:29 UTC
Past Incidents
Oct 15, 2019

No incidents reported today.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019
Resolved - The underlying issue has been resolved. Systems are operational.
Oct 11, 01:27 UTC
Investigating - We're experiencing an elevated level of RDA API errors.
Oct 11, 01:22 UTC
Oct 10, 2019

No incidents reported.

Oct 9, 2019
Resolved - The underlying issue has been resolved. Systems are operational.
Oct 9, 19:56 UTC
Investigating - We're experiencing an elevated level of errors in the Notebooks Service.
Oct 9, 19:36 UTC
Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019
Completed - GBDX Notebooks is back online. You will need to reinstall any previously installed packages after you log in.
Oct 4, 00:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 00:10 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 3, 23:51 UTC
Scheduled - GBDX Notebooks will be offline for maintenance for about an hour, beginning at 6 PM MT on Thursday, October 3, 2019.

This maintenance is required to fix an issue with the installation for gdal on GBDX Notebooks. The issue results in an error when trying to import gdal or any package that depends on gdal. This has been fixed, and the new version is ready to be deployed during the planned outage. Please save your work and log out before the scheduled time.

Once GBDX Notebooks is back online, you will need to log in and reinstall previous packages.
Oct 2, 20:09 UTC
Oct 3, 2019

No incidents reported.

Oct 2, 2019

No incidents reported.

Oct 1, 2019

No incidents reported.